The Complete Online Booking System
Book A Place is a complete on line booking system which works hard for your business 24 hours a day 7 days a week.
Developed by Place Group UK who one of London’s most successful award winning private property groups, Book A Place is a proven, reliable and fully customisable automated booking management system, ideal for any business needing to capture and manage online bookings, including hotels, restaurants, housing suppliers, property agents and health clubs.
Why use Book a Place?
By allowing you to take bookings at any time of the day or night, without the need for dedicated booking and reception staff (or an external call centre) and by making the booking process as simple as possible, Book A Place improves customer experience and conversation rates, whilst also significantly reducing the risk of errors and mistakes which can occur by using manual booking systems.
The scope for genuine engagement with your customers is vastly increased as management time which would otherwise be taken up with simple administrative tasks, can now be used to engage proactively with customers who have already booked and to ensure that they have the best possible impression of your business.
For those business who wish to further automate the process, we can offer our Virtual PA facility, where follow up emails and texts can be issued (if required) once a customer’s details have been recorded onto the management system.
Ideal for all business models from PLC to SME
Book A Place is ideal for business who already have a well developed and managed online strategy. Our developers can work within existing platforms to build a bespoke system to meet even the most complex and exacting visual and technical requirements.
Book A Place also offers a great solution for those smaller business who are not yet so confident with their online strategy and who may not yet have the resources and time to manage online projects themselves.
Because Book A Place can operate as a completely separate web site (and be hosted by us independently from your main business web site) it offers a ”no hassle no risk” solution which means that your booking system will always be working even if your main web site is not.
With a separate identity on the net, your Book A Place booking web site will gain its own credibility with search engines including Google, and is an ideal very cost effective way to use Google Adwords.
How does it fit into my existing systems?
The Book A Place system can be customised by our UK based developers to meet your exact requirements, can be hosted independently of your main web site and can be incorporated into your social media for a seamless customer booking experience. Your customers now go online using a huge variety of devices and browsers and we’ve put our time into making sure as many of these as possible work perfectly on our booking platform so that even if your main web site not yet fully mobile optimised, your booking system will be.
Bolt on services
In many cases clients use the Book A Place review as an opportunity to consider other areas of their online trading model which can be improved.
The most common examples we are asked to help with are:
We can advise you on Search Engine Optimisation (SEO) techniques to increase your rating and bring new bookings direct to your business directly from your Book A Place booking web site.
We can work with your telecom providers (or provide new platforms with local area codes) which will direct your clients to your Book a Place booking web site as soon as they call you, increasing bookings and saving you time and money.
We can provide a custom outgoing email system to ensure that emails from your booking system are delivered effectively and can be monitored through a traffic light system, so you know which clients have received, opened and read your booking (and other) emails.
We can incorporate payment platforms, including online payment by credit and debit card, 24/7 card payment through a telephone call centre, and direct debit set up.
For the main features of the Book A Place booking system please click below, but remember we can build you a totally bespoke system, both visually and technically, from the most basic to the most complex and sophisticated.